VW doubles service interval to two years in some markets

Volkswagen is stretching its service interval to two years, starting with the Golf 8 with other models to follow in 2020.

The so called inspection service interval in Europe, South Korea, Japan and New Zealand has been doubled to 24 months.

Achim Schaible, head of after sales & dealer network, said: "The high quality of our vehicles allows us to double the inspection service interval in Europe to 24 months. We are therefore one of the few volume brands to call our customers into the workshops less frequently; we are greatly simplifying our maintenance programme."

There will be a separate maintenance plan for the electric ID. model family.

In other markets, arduous operating conditions such as heat or dust still require annual servicing of vehicles. The regional and national kilometre limits continue to apply.

The new standard inspection replaces the previous format of large and small inspection. The standardised content of maintenance and new intervals allow more reliable and more transparent price information, which has a considerable impact on perceived service quality and therefore customer satisfaction, said VW.

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